Close the Xbox app installed by Microsoft Store, reopen it and attempt to run the launcher once again.Sometimes, a disconnect between the launcher and the main site causes authentication issues. Log out of the launcher and, re-login to the main site and attempt to make a profile.The version downloaded via Microsoft's store app has occasionally had authentication issues with players' Microsoft accounts. If players do opt for the Windows 10/11 launcher, they'll want to download it from the main Minecraft website instead of the Microsoft Store.The newer launcher occasionally runs into issues, including profile creation and not recognizing that the game (and not its demo version) is installed. Try switching to the Windows 7/8 launcher as opposed to the Windows 10/11 launcher.The issue may be stemming from the PC client or desktop optimization on the page itself. Instead of attempting to create the profile on desktop, try creating it on a mobile device's web browser.
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